EAP+Solutions+-+Employee+Assistance+Program

= EAP SOLUTIONS = = Part of UPMC Behavioral Health =

**Employee Assistance Program**
The EAP is a confidential service to assist you with day to day matters at home and workl Experieced professional counselors provide support, consultation and information. The EAP is separate from your health plan; there is no cost to you to use it.

All employees and their immediate family/household members are eligible.
 * **//Who is eligible for Employee Assistance Program (EAP) services?//**

Brief counseling or consultation for individuals, couples or families Assessment and referral for specialized treatment or ongoing counseling Telephone consultation for supervisors, or HR representatives Training and workshops 24-Hour phone consultation for crisis intervention Information online at the Solution Center at [|https://upmc.personaladvantage.com] The EAP provides assistance for any type of personal cern or work related problem.
 * **//What services are available through the EAP?//**
 * Log on with the user name ACSHIC and the password solution**
 * //**What kinds of issues does the EAP typically address?**//

Family or marital concerns Depression Anxiety Stress Alcohol or drug abuse Eldercare Separaton - Divorce Conflicts at work
 * //__Common examples are:__//**

You can call **800-647-3327** or **412-647-3698** to schedule an appointment or talk to a counselor who will answer your questions,offer support, or provide resources. You can also go to
 * **//How do I contact the EAP?//**

Daytime and evening appointments are available Monday through Friday.

For emergencies, a counselor is available 24 hours a day - 7 days a week to talk to you by phone.


 * **//Is my confidentiality protected?//****﻿**
 * //Yes//.** You and your family can be assured that all information will be treated with total privacy within the limits of the law.

[|EAP Solutions Web Site]